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Return/Exchange Policy:

Addison's Wonderland is dedicated to bringing you the very best in children's home furnishings.  If for any reason you are unhappy with your purchase or had a change of mind about your purchase, you can return or exchange your non-custom products within 30 days of receipt.  Please fill out the return form and ship the product(s) back to our warehouse.  All returns/exchanges must be received at our warehouse within 30 days in unused original condition with the original packaging.  Any returns received after this date will be returned to you at your expense.  If you return a product that was shipped free of charge, you will receive a refund for the item minus an 8% shipping charge.  Any custom orders are final sale and cannot be returned or exchanged for any reason.  We do offer swatch sets on our website under "Accessories".  We hope this option allows you to choose your products carefully and avoid any unnecessary returns.  All shipping charges required to ship any returns/exchanges back to our warehouse are the full responsibility of the customer.  Please contact us with any questions at addisonswonderland@yahoo.com

International Shipping & Customs Policy:
Addison's Wonderland is proud to be available for purchase in the United States and Canada.  All products purchased and shipped to Canada may incur customs inspections as well as duties and taxes.  All fees incurred will be the full responsibility of the customer.  These duties and taxes can vary based on the type of product and the product cost.  These customs inspections and fees can also delay shipping.  Please contact us with any questions at addisonswonderland@yahoo.com

If you are outside of the United States and Canada and are interested in placing an order, please contact us at addisonswonderland@yahoo.com for a shipping quote.  All products purchased and shipped internationally may incur customs inspections as well as duties and taxes.  All fees incurred will be the full responsibility of the customer.  These duties and taxes can vary based on the type of product and the product cost.  These customs inspections and fees can also delay shipping.

Shipping:
Our standard turn-around time is 6-8 weeks for most products.  Please allow an additional 1-2 weeks for any monogrammed or custom items.  Your purchase will be shipped out within that time frame and will take up to an additional 1-2 weeks for receipt.  All bedding and cornice orders are shipped UPS or FedEx.  All orders over $500 will be shipped "Adult Signature Required".  The shipping carrier will attempt delivery up to three times before shipping the product back to us.  If we receive the shipment back to our warehouse, the shipping costs required to ship out the product again will be the responsibility of the customer.  All headboard orders will be shipped via freight services.  The freight carrier will contact you to schedule a delivery.  Deliveries are usually scheduled Monday thru Friday during normal business hours.  Please contact us with any questions at addisonswonderland@yahoo.com